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Study: Defective product recall info rarely reaches parents

New information shows that as few of 10 percent of parents are truly informed about the status of product recalls related to their children. The extraordinarily low return rate of dangerous products in Illinois and other states has caught the attention of several advocacy groups. These advocates have discovered that many companies and regulatory groups wait too long to issue product recalls, a failure that has led to the deaths of scores of children and infants. In general, two victims must suffer injury before a recall is issued.

This failure to remove defective products from the market has fatal consequences, as one emergency medical technician recently realized. That woman was contacted during a shift when her infant daughter was found unresponsive and not breathing. The child reportedly strangled when her portable crib collapsed. That woman realized later that the manufacturer of the crib had recalled the product five years before, but the woman had not received the message. Now, the woman works to promote kids' safety and awareness about recalls.

Companies can choose among several options when issuing a recall. They can provide repairs, refunds or replacements, according to the Consumer Product Safety Commission. Recent products that have been deemed unsafe include dressers and baby monitors, among other commonly used devices.

Poor publicity is blamed for the lack of parental response after a recall. Few companies issue news of the recall on social media platforms such as Facebook or Twitter. In fact, out of the 63 recalls, only about 14 percent were mentioned on such communications networks. It is important to remember that most customers need to hear about recalls for defective products on multiple occasions before they take action.

Victims whose children have been injured or killed because of a recalled product may benefit from an Illinois attorney's advice. These professionals may be able to provide additional information about financial compensation or legal options. Families should not have to suffer through the death of a child because of an unscrupulous company's failure to publicize a recall.

Source: USA Today, "Only 10% of recalled kids products fixed or returned" Alicia McElhaney, Feb. 21, 2014

What Our Clients Say About Us

  • "Committed To My Cause"

    I was struck by a car while cycling and severely, almost fatally injured. A team of excellent medical professionals performed complicated and extensive surgical and medical procedures as part of a successful effort to restore my health....-Jeff D.

  • "Could not have made a better choice"

    We found Mark [Mathys] through the web after an auto accident in October 2011. While selecting someone you don't know to represent you can be a gamble, we could not have made a better choice....- Dave

  • "Very satisfied"

    Mark [Mathys] is very professional. He responds almost immediately, via email, to any question, comment or concern I have and if he is not able to respond right away, he will let me know. I have been very satisfied with Mark so far and I am happy to be his client.-Jennifer

  • "Easy to talk to"

    Mr. Mathys and Mr. Schneid were very professional and easy to talk to. Prior to working with them, my wife and I had no real experience with the legal system beyond a house closing, yet Mr. Mathys and Mr. Schneid explained the whole process to us very well. I knew that whenever I had a concern about our case or the legal system in general I could call their office or send an email and receive answers the same day...-Larry

  • "Provided very wise advice"

    I've dealt with attorneys on a variety of issues, almost all of them since leaving college and entering the workplace. Mr. Mathys was the first attorney I had any real experience with, and I was impressed then and remain so. He provided very wise advice and always kept me informed. In the end, he delivered a favorable result. I recommend him highly.- Tyler D.

  • "In-depth knowledge of the law"

    Mark [Schneid] is an excellent and skilled attorney and demonstrated in-depth knowledge of the law when he helped settle my dog bite lawsuit resulting from a traumatic incident. He explained what was needed of me and how I should handle the situation in a professional manner.- Karen K.

  • "They went to bat for me"

    Not long ago I was involved in a car accident where I was hit by a gravel truck at an intersection. After I called Mathys & Schneid, even though I didn't have a very large case, they made me feel like I was one of their most important cases. They went to bat for me with the trucking company's insurance and got me a settlement. I would definitely recommend them to my family and friends.-Dan H.

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